Salesforce-Maps-Professional Exam Questions Get Updated [2024] with Correct Answers
Practice Salesforce-Maps-Professional Questions With Certification guide Q&A from Training Expert DumpsValid
NEW QUESTION # 31
Which feature would require purchasing Salesforce Maps Advanced7
- A. Auto-assign leads based on location
- B. Automatic route re-optimization
- C. View premium data layers
- D. Mobile access
Answer: B
Explanation:
Explanation
Automatic route re-optimization is a feature that requires purchasing Salesforce Maps Advanced. This feature allows users to automatically adjust their routes based on real-time traffic conditions, customer availability, and other factors. This feature can help users save time, fuel, and money by finding the most efficient routes for their visits. This feature is explained in the Salesforce Maps Products document.
NEW QUESTION # 32
Which Maps Live Tracking feature should an Admin configure to allow an organization to see the accounts that are being visited during the day?
- A. Telematics Alerts
- B. Stop Associations
- C. Maps Live Daily Drive Trips
- D. Maps Live Rules
Answer: B
Explanation:
stop associations are a feature of Maps Live Tracking that allow an organization to see the accounts that are being visited during the day. Stop associations automatically link a user's location history with nearby accounts, contacts, or leads in Salesforce. This way, an organization can track and analyze the visits made by their mobile users.
NEW QUESTION # 33
Alpine Energy wants to make sure their reps are only focusing on marketing qualified leads in the field. How can this be achieved in Maps Advanced?
- A. Have reps remove stops that are not qualified and rerun optimization
- B. Add a shared visit window without available visitation hours for nonqualified leads.
- C. Set visit frequency for all nonqualified leads to zero.
- D. Create a data set with filtering to include Marketing Qualified Leads
Answer: D
Explanation:
One way to ensure that the reps are only focusing on marketing qualified leads in the field is to create a data set with filtering to include only those leads that meet the criteria for marketing qualification. A data set is a collection of records from Salesforce that can be plotted on the map and used for routing and scheduling4. To create a data set, the user can go to the Data Sets tab in Maps Advanced, click New, and select the object type, such as Lead. Then, the user can choose a report or a list view as the data source, and apply filters to narrow down the records based on various attributes, such as Pardot score, industry, or account type. The user can also select which fields to display in the data set, such as name, email, or phone number. After creating and saving the data set, the user can plot it on the map and see only the marketing qualified leads in their territory5. This way, the reps can focus their efforts on the most relevant and engaged prospects for their sales goals. Reference:
4: Create Data Sets | Salesforce Help6
5: Plot Data Sets | Salesforce Help7
NEW QUESTION # 34
What are two example use cases for using the Analyze and Compare tool in Territory Planning?"
- A. To show a Sales Manager the difference between their previous areas and their new areas
- B. To add additional attributes to the Data Set
- C. To create a new Alignment
- D. To communicate to Sales Leaders the high level differences between different planning scenarios
Answer: A,D
Explanation:
Explanation
The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas. The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1. The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.
NEW QUESTION # 35
Universal Containers is looking to implement Salesforce Maps Advanced and Consumer Goods Cloud. How should Universal Containers design their process (in order) for Maps Adv solutions?
- A. Create Visit Plan, Assign users to Visit Plans, Run Optimization to create Visits, Users view Visits in Salesforce Maps or Retail Execution app
- B. Create Visit Plan and Visits, Optimize Visits, Assign to users to view in Salesforce Maps
- C. Create Visit Plan, Optimize to create Visits, Users view Visits in Salesforce Maps or Retail Execution app
- D. Create Visits, Optimize to create Visit Plans, Run Optimization, Users access Visits in Salesforce Maps
Answer: A
Explanation:
According to the Salesforce Help article on Creating Visit Plans5, this is the correct order of steps for designing a process for Maps Advanced solutions. A visit plan contains the input for reps' routes, such as datasets, calendar object, planning period, and optimization parameters5. After creating a visit plan, an admin can assign users or user profiles to it, so that they can generate routes based on the visit plan criteria5. Then, an admin can run optimization to create visits, which are individual stops on a route. Optimization takes into account various factors such as travel time, working hours, visit windows, and priorities5. Finally, users can view their visits in Salesforce Maps or Retail Execution app, and execute them according to their schedule6.
NEW QUESTION # 36
An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?
- A. Customer Success Manager
- B. Solution Architect
- C. Project Manager
- D. Lead Developer
Answer: C
Explanation:
Explanation
The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline, budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in the Salesforce Maps Implementation Methodology document.
NEW QUESTION # 37
An administrator wants to ensure that a record is created for a custom object named "Appointments" while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?
- A. Configure "Appointments" in Routes and Schedule settings within Maps Configuration
- B. Create a dataset with "Appointments" as the base object
- C. Ensure Allow Activities is enabled for the "Appointment" object
- D. Select "Appointments" as the visit object for the visit completion criteria within the dataset
Answer: A
Explanation:
Explanation
The administrator must configure "Appointments" in Routes and Schedule settings within Maps Configuration to ensure that a record is created for the custom object while creating a new visit plan for Maps Advanced.
This step allows the administrator to select a calendar object for output, which is the object that stores the visit records after route generation. The administrator can choose any standard or custom object that has a start date/time and end date/time field. This is explained in the Select a Calendar Object for Output document.
NEW QUESTION # 38
How can a Sales Rep set their office address as the default start and end location for new Routes within Salesforce Maps?
- A. From the Maps interface, select an existing Favorite Location as the default start and end in Maps Settings.
- B. Plot the office location on the map, add to a Route, and select Save as Default Start and End".
- C. After plotting the office location on the map, select the 'Add as Start/End Location' button in the Actions tab.
- D. Update the default start and end location fields on their User record.
Answer: A
Explanation:
To set their office address as the default start and end location for new Routes within Salesforce Maps, a Sales Rep can follow these steps1:
From the Maps interface, click on the Settings gear icon at the top right corner of the navigation bar.
Select Routes & Schedule from the navigation sidebar on the left to open the Routes and Schedule settings menu.
Under General, select an existing Favorite Location as the default start and end location. If the office address is not already a Favorite Location, the Sales Rep can create one by following these steps2:
Plot the office location on the map using a marker layer, a data layer, or a POI search.
Click on the office location marker to open the Details tab.
Click on Add to Favorites in the Actions tab.
Enter a name for the Favorite Location and click Save.
Click Save to save the default settings.
NEW QUESTION # 39
During an optimization, the limit areas by attribute option was used. After the optimization, leftover units were unassigned and no longer appear on the map. How can the user visualize the leftover units?
- A. The user must open the alignment using the "Include Unassigned Units" option
- B. A new data set must be created in order to view these units.
- C. Add the territory to which the leftover units were assigned to the focus
- D. A new alignment must be created in order to visualize these units
Answer: A
Explanation:
According to the Salesforce Maps documentation1, when using the limit areas by attribute option during an optimization, some units may be trimmed from the areas and assigned to a specific area or the unassigned bucket, depending on the leftover unit assignment setting. To visualize these leftover units, the user must open the alignment using the "Include Unassigned Units" option, which will display all units in the data set, regardless of whether they are assigned to an area or not. This option can be found in the Alignment Settings window, under the Data tab2. By selecting this option, the user can see the leftover units on the map and in the legend, and decide how to handle them. Reference:
1: Optimization in Salesforce Maps Territory Planning | Salesforce Help1
2: Alignment Settings | Salesforce Help3
NEW QUESTION # 40
During a Salesforce Maps solution implementation project, how does one differentiate defining vs designing customer user stories?
- A. Define is identifying the implementation team members that will gather requirements while design is identifying the solution design team members that will build the solution
- B. Define is how the implementation team will build customer user stories while design is which customer user stories the implementation team will build
- C. Define is documenting the source to target mapping between legacy mapping solutions and Salesforce Maps while design is developing the integration points
- D. Define is which customer user stories the implementation team will build while design is how the implementation team will build the customer user stories
Answer: D
Explanation:
Explanation
Defining customer user stories is the process of identifying which user stories the implementation team will build based on the customer's needs and priorities. Designing customer user stories is the process of determining how the implementation team will build the user stories based on the best practices and technical specifications. This is explained in the Salesforce Maps Implementation Methodology document.
NEW QUESTION # 41
Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?
- A. Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.
- B. Pick Opportunity from the drop down list on the Tooltips tab.
- C. On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".
- D. Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.
Answer: C
Explanation:
Explanation
To see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer, the developer should use the Related List Tab on the Marker Layer configuration. This tab allows the developer to add related objects to the marker layer and display them as a list when a pin is clicked. The developer can choose "Opportunities" from the "Add New" drop down and increment the Display counter to "5" to show only the five most recent Opportunities. The Related List Tab is explained in the Explore Salesforce Maps on Desktop unit.
NEW QUESTION # 42
A Sales Manager is meeting with an enterprise customer that wants to implement Salesforce Maps with Territory Planning. In addition to Account data stored in Salesforce, the customer has legacy attribute data stored externally that relates to specific Accounts. Which three options does the customer have to create this Data Set?
- A. External XML
- B. External CSV
- C. Salesforce Dashboards
- D. Salesforce Reports
- E. SOQL Queries
Answer: B,D,E
Explanation:
To create a data set that includes account data from Salesforce and attribute data from an external source, the customer has three options:
A) SOQL Queries: The customer can use SOQL queries to pull data from Salesforce objects and fields, and join them with external data sources, such as CSV files or web services. SOQL queries allow the customer to specify complex filters and conditions to select the relevant records and fields for the data set1. The customer can create SOQL queries in the Data Sets tab in Maps Advanced, by clicking New, selecting the object type, and choosing SOQL Query as the data source2.
C) Salesforce Reports: The customer can use Salesforce reports to create data sets that include data from multiple objects and fields, such as accounts, contacts, opportunities, and custom objects. Salesforce reports allow the customer to use report types, filters, groupings, and charts to customize the data they want to plot on the map3. The customer can create Salesforce reports in the Reports tab in Salesforce, and then use them as data sources in the Data Sets tab in Maps Advanced, by clicking New, selecting the object type, and choosing Report as the data source4.
E) External CSV: The customer can use external CSV files to import data from other systems or applications into Salesforce Maps. CSV files are comma-separated values files that store tabular data in plain text format. CSV files can include data from various sources, such as spreadsheets, databases, or web services. The customer can upload CSV files as data sources in the Data Sets tab in Maps Advanced, by clicking New, selecting the object type, and choosing CSV File as the data source5.
Reference:
1: Create Data Sets from SOQL Queries | Salesforce Help6
2: Create Data Sets | Salesforce Help7
3: Reports: The Building Blocks of Analytics | Salesforce Trailhead Module8
4: Create Data Sets from Reports | Salesforce Help9
5: Create Data Sets from CSV Files | Salesforce Help
NEW QUESTION # 43
A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect?
- A. Territory Planning
- B. Prospect Pipeline Inspection
- C. Maps Advanced
- D. Marker Layer Builder
- E. Maps Core
Answer: A,D,E
Explanation:
Explanation
The three Salesforce Maps products or features that should be included as the implementation partner scopes the project for the prospect are Maps Core, Territory Planning, and Marker Layer Builder. Maps Core allows users to analyze their Salesforce data through geographical visualization and identify where their highest value prospects are. Territory Planning allows users to design territories that promote fair distributions of work while eliminating gaps in coverage. Marker Layer Builder allows users to create custom data layers and identify where their top-selling products are being sold. These products and features are explained in the Salesforce Maps Products document.
NEW QUESTION # 44
A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?
- A. Accounts report and use the Owner Id field for unit assignment
- B. Accounts with Territories report and use the Territory Label for unit assignment
- C. Accounts and Territories report and use the Territory Id for unit assignment
- D. Accounts and Territory Users report and use the User Id for unit assignment
Answer: C
Explanation:
Explanation
According to the Trailhead module 3, this is the correct type of report and field for creating a data set that integrates with Enterprise Territory Management. An Accounts and Territories report can show the accounts that are assigned to territories, and the Territory Id field can be used to assign units to areas based on their territory membership.
NEW QUESTION # 45
An administrator wants to ensure that a record is created for a custom object named "Appointments" while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?
- A. Configure "Appointments" in Routes and Schedule settings within Maps Configuration
- B. Create a dataset with "Appointments" as the base object
- C. Ensure Allow Activities is enabled for the "Appointment" object
- D. Select "Appointments" as the visit object for the visit completion criteria within the dataset
Answer: A
Explanation:
The administrator must configure "Appointments" in Routes and Schedule settings within Maps Configuration to ensure that a record is created for the custom object while creating a new visit plan for Maps Advanced. This step allows the administrator to select a calendar object for output, which is the object that stores the visit records after route generation. The administrator can choose any standard or custom object that has a start date/time and end date/time field. This is explained in the Select a Calendar Object for Output document.
NEW QUESTION # 46
Alpine Energy wants to ensure its sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization. Which Territory Planning feature should a Consultant recommend?
- A. Analyze & Compare
- B. Estimate Travel
- C. Pinned Area Centers
- D. Plan Scenarios
Answer: C
Explanation:
According to the Salesforce Help article on Optimization in Salesforce Maps Territory Planning2, pinned area centers are fixed locations that optimization uses as starting points for each territory. This feature can be used to ensure that sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization2. Pinned area centers can be set manually or automatically based on user location or other criteria2.
NEW QUESTION # 47
In Territory Planning, the Sales Manager would like to choose individual accounts from the Map without selecting the underlying geographical container. What two steps should they take?
- A. Use the Filter options in the legend to find the account they want to select.
- B. From the Tools menubar, select the Arrow icon and pick the desired Account.
- C. From the Tools menubar, select the Gear icon and choose "Container Mode"
- D. From the Tools menubar, select the Gear icon and choose "Unit Mode
Answer: B,D
Explanation:
To choose individual accounts from the Map without selecting the underlying geographical container, the Sales Manager should use the Arrow icon and the Unit Mode in Territory Planning. The Arrow icon allows the user to select individual units (accounts) on the map1. The Unit Mode allows the user to view and edit units without affecting containers2. The Container Mode allows the user to view and edit containers without affecting units2. The Filter options in the legend allow the user to filter units or containers by attributes, but not to select them individually1.
NEW QUESTION # 48
A customer would like to create an alignment based on a territory model exported from another system. The records are not importing, with an error indicating "Some records did not import". Which two steps should the user take to resolve the error?
- A. Ensure that the columns of the CSV are in the proper order
- B. Check the failed data import log to determine the cause.
- C. Select import from data set in order to populate a model with data from another system
- D. Ensure that the parent value in the CSV file is blank for top-level territories.
Answer: A,B
Explanation:
According to the Salesforce Help article on Fix Data Import Errors in Salesforce Essentials1, one of the steps to fix import errors is to check the failed data import log to determine the cause. The log file contains an extra field that describes errors for each item in detail1. Another step to fix import errors is to ensure that the columns of the CSV are in the proper order. The order of the columns in the CSV file must match the order of the fields in Salesforce2.
NEW QUESTION # 49
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