[Feb-2024] Updated Salesforce CRT-211 Dumps – PDF & Online Engine
CRT-211.pdf - Questions Answers PDF Sample Questions Reliable
The CRT-211 exam is structured as a multiple-choice test and is proctored remotely through a computer. It consists of 60 questions and has a duration of 105 minutes. CRT-211 exam is designed to test the candidate's ability to perform complex administrative tasks and to ensure that they can efficiently manage and customize Salesforce solutions for their organization.
Salesforce is one of the leading customer relationship management (CRM) platforms in the world, with a wide range of products and services designed to help businesses manage their customer interactions and sales processes. Among the many certifications offered by Salesforce, the CRT-211 Certification Preparation for Advanced Administrator Exam is one of the most important for experienced administrators who want to take their skills to the next level.
NEW QUESTION # 70
SFB Industries have started to make use of Collaborative
Forecasts & Quotas. How can the Administrators upload
Quota data into Salesforce? (Select 2)
- A. Add Quotas with the Data Loader
- B. Add Quotas manually on the Quota Object
- C. Use the Quota uploader under setup
- D. Add Quotas with the API
Answer: A,D
NEW QUESTION # 71
Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?
- A. Uncheck 'Delete this record also' to turn off cascading deletes.
- B. Change the field type to a Lookup Relationship.
- C. Delete the Roll-up Summary field on the parent.
- D. Select the Allow Reparenting' checkbox on the Master-detail field.
Answer: D
NEW QUESTION # 72
Which three fields should be used as filter criteria? Choose 3 answers
- A. A picklist field that designates the county of the listing.
- B. A number field that designates the square footage of the listing.
- C. A multi-select picklist field that designates features of the listing.
- D. A phone field that provides the full phone number of the seller.
- E. A formula field that calculates a price for the listing.
Answer: A,B,D
Explanation:
A phone field that provides the full phone number of the seller, a number field that designates the square footage of the listing, and a picklist field that designates the county of the listing should be used as filter criteria because they are fields that can be used to narrow down the report results based on specific values or ranges. A multi-select picklist field that designates features of the listing and a formula field that calculates a price for the listing should not be used as filter criteria because they are fields that cannot be filtered on in reports. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_filtering.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_fields_unavailable.htm&type=5
NEW QUESTION # 73
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log In. The administrator would now like to look at how many users have successfully used it since It was rolled out.
What are two ways the administrator can get this Information?
Choose 2 answers
- A. Run a session setting report, specifying login methods by user.
- B. Export Login History and filter based off of Authentication Method Reference,
- C. Open the Login Access Policies In Setup which shows how many users are using MFA.
- D. Create a new view In Identity Verification History, specifying Method.
Answer: B,D
Explanation:
Salesforce Authenticator is an app that adds an extra layer of security for logging into Salesforce by requiring users to verify their identity using their mobile device after entering their username and password on Salesforce login page. To see how many users have successfully used Salesforce Authenticator since it was rolled out, an administrator can use two methods:
A) Create a new view In Identity Verification History, specifying Method.
Identity Verification History is a tool that shows information about each identity verification event for users in your org, such as the date and time, the verification method used, the IP address, and the status of the verification. By creating a new view in Identity Verification History and specifying the method as Salesforce Authenticator, an administrator can see how many users have used the app to verify their identity when logging in. Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.htm&type=5 D) Export Login History and filter based off of Authentication Method Reference.
Login History is a tool that shows information about each login attempt for users in your org, such as the date and time, the username, the source IP address, the login type, and the status of the login. By exporting Login History as a CSV file and filtering based on the Authentication Method Reference column, an administrator can see how many users have used Salesforce Authenticator as their authentication method when logging in. Reference: https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5
NEW QUESTION # 74
Which three types of prices should an administrator set for an organization's products?
Choose 3 answers.
- A. Discount prices
- B. Product prices
- C. List prices
- D. Sales prices
- E. Standard prices
Answer: A,C,E
NEW QUESTION # 75
Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?
- A. Build a process that updates the record type field to B2C Customer after conversion.
- B. Change organization-wide default settings for contacts to Controlled by Parent.
- C. Use a validation rule to ensure the company name on B2C Leads is blank.
- D. Hide the Record Type field on the Account section of the Conversion Layout.
Answer: A
NEW QUESTION # 76
Whatarethesimilaritiesofcustomizableandcollaborativeforecasting? Choose two answers. * (1 Point)
- A. Quotas
- B. Territory management
- C. Monthly and Quarterly Forecasts
- D. Submit Forecast
Answer: A,C
NEW QUESTION # 77
An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.
How should an administrator ensure the proper users will receive the email?
- A. Configure a queue for the project team and have members view the queue's list view.
- B. Create public groups for each project team and send the email alert to the project group.
- C. Use sharing rules to automatically share with the individual users in the project team.
- D. Move the project users to the same role and send the email alert to everyone in the role.
Answer: B
NEW QUESTION # 78
Universal Containers is using approval process with email notifications to streamline administrator process, A new approval process has been written that allow for delegated approvers. In testing, resulting show the primary approver is receiving the email notification but the delegated approver is NOT.
Which two steps should an administrator take to troubleshoot?
- A. Verify that the email was sent in the setup Audit Trail.
- B. Verify that each approval step is set to allow delegated approvers.
- C. Check the delegated approver's user settings.
- D. Check Approval History to make sure the Submit for approval button was clicked.
Answer: A,C
NEW QUESTION # 79
What are two capabilities of Enterprise Territory Management?
Choose 2 answers.
- A. Prioritize territories to indicate highest priority or lowest priority
- B. The ability to use filter-based opportunity criteria to expand assignment rules
- C. The ability to use 20 territories assignment rules per model
- D. Territory hierarchy replaces the role hierarchy for sharing
Answer: A,B
NEW QUESTION # 80
AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer. What feature should be used to grant the engineer access to the necessary account, while maintaining the company's data security?
- A. Account Teams
- B. Custom Profile
- C. Permission Set
- D. Permission Set Group
Answer: A
Explanation:
Account teams are groups of users who work together on an account. Administrators can enable account teams and grant team members different levels of access to accounts and related records such as contacts, opportunities, and cases. By using account teams, Cloud Kicks can grant engineers access to the necessary accounts when they need assistance from them, while maintaining data security for other accounts that they do not need to access. Reference: https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5
NEW QUESTION # 81
When the delete permission is selected in a muting permission set, which other permission is automatically muted?
- A. Modify All Data
- B. Modify All Records
- C. New Al Records
- D. View Al Data
Answer: B
NEW QUESTION # 82
Admin wants parent case cant be closed until all child cases are closed.
- A. Workflow on parent to check status of child case
- B. Rollup summary on child
- C. Validation rule on child case before closing it
- D. Apex trigger to check child case status before closing it
Answer: D
NEW QUESTION # 83
If an administrator uses the data loader to transfer ownership of account records, which two results can be expected?Choose 2 Answers.
- A. All account teams are removed from the records that are transferred.
- B. All manual sharing is removed from the records that are transferred.
- C. All ownership-based sharing rules for the records are recalculated.
- D. All new owners are automatically notified of their new account ownership.
Answer: B,C
NEW QUESTION # 84
What type of process can the system administrator set for an organization's products?
Choose 3 answers
- A. Discount prices
- B. Product prices
- C. List prices
- D. Sales prices
- E. Standard prices
Answer: C,D,E
NEW QUESTION # 85
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?
- A. The contact has not been manually shared with the manager.
- B. The contact is not linked to an account.
- C. Contact sharing settings are Private.
- D. Contact sharing settings have Grant Access Using Hierarchies unchecked.
Answer: B
NEW QUESTION # 86
Cloud Kicks has a policy of closed opportunities being uneditable. At times, adjustments have to be made on the Opportunity for accounting reasons. In order to keep the original Opportunity's integrity, a custom object to track adjustments has been created. The users need a Roll-Up Summary field to track the number of adjustments.
How should the administrator accomplish this?
- A. Create a Lookup Relationship on opportunities.
- B. Create a Master-Detail Relationship on opportunities.
- C. Create a Master-Detail Relationship field on adjustment
- D. Create a Lookup Relationship field on adjustments.
Answer: C
NEW QUESTION # 87
How you can make sure that field on record is unique.
- A. Check "External Id" in field while creating it
- B. Check "Unique" in field while creating it
- C. Use Validation Rule
Answer: B
NEW QUESTION # 88
The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.
What should the administrator handle this request?
- A. Add an app with the Leads tab to the user's profile.
- B. Assign the contractor a public group with Lead access.
- C. Create a profile with Read Only for all Leads.
- D. Assign a permission set that has View All on Leads.
Answer: D
Explanation:
Permission sets are collections of settings and permissions that give users access to various tools and functions without changing their profile or requiring multiple profiles for users who perform different tasks across apps in your org. By assigning a permission set that has View All on Leads to the contractor, Cloud Kicks can grant them view access to all lead records without modifying their profile or creating a new one. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
NEW QUESTION # 89
AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource's ability to create or modify permission sets.
Which feature should be employed to accomplish this request?
- A. Customize Application Permission
- B. Assignment Rules
- C. View All Users Permission
- D. Delegated Administrator
Answer: D
Explanation:
Delegated Administration allows administrators to delegate certain user management tasks to non-administrators. For example, a delegated administrator can assign permissions sets to users in specified roles or public groups without having full access to modify permission sets. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgt_delegated.htm&type=5
NEW QUESTION # 90
What permission you need for manage milestone and entitlement ? Choose 2
- A. Customize Entitlement
- B. Manage Application
- C. Customize Application
- D. Manage Entitlement
Answer: C,D
NEW QUESTION # 91
Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts.
What should an administrator implement for this issue?
- A. Update the matching method on the rule from fuzzy to exact for First Name and Last Name.
- B. Change the duplicate rule to report Instead of alert so the message is avoided.
- C. Include the Email field to the existing matching rule for a more exact match.
- D. Add a secondary matching rule to the duplicate rule to match on the associated customer.
Answer: C
Explanation:
A matching rule is a rule that defines how records are compared for duplication based on certain fields or fuzzy logic. By including more fields or changing the matching method, you can make the matching rule more or less strict and reduce false positives or negatives. In this case, including the email field to the existing matching rule for contacts can help avoid duplicate messages for common names by checking if the email addresses are also identical. Reference: https://help.salesforce.com/s/articleView?id=sf.matching_rules_create.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.matching_rules_considerations.htm&type=5
NEW QUESTION # 92
Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.
How should these requirements be met without using code?
- A. Create a record-triggered flow with scheduled paths. Configure the trigger to flow after the record is saved.
- B. Create a schedule-triggered flow for the Opportunity object. Configure the trigger to flow daily.
- C. Create a record-triggered flow with scheduled paths. Configure the trigger to flow before the record is saved.
- D. Create a schedule-triggered flow. Configure the trigger to flow weekly.
Answer: A
Explanation:
A record-triggered flow lets you automate actions when a record is created or updated. You can use scheduled paths to schedule actions relative to a date field on the record, such as close date. You should configure the trigger to flow after the record is saved so that you can access the updated field values. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger_types_record.htm&type=5
NEW QUESTION # 93
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To be eligible for the Salesforce CRT-211 exam, candidates must have already earned the Salesforce Certified Administrator certification. This prerequisite certification ensures that candidates have a foundational understanding of Salesforce and have experience working with the platform. Candidates who pass the CRT-211 exam will earn the Salesforce Certified Advanced Administrator certification, which demonstrates their expertise in managing complex Salesforce environments.
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