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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

A. Customer Community Plus
B. Partner Community
C. Customer Community
D. Channel Account

Question 2

A government agency just implemented Salesforce Emergency Response Management (ERM).
However, the internal users are unable to see any Emergency Response related functionalities.
What is the root cause for the access issue?

A. The Organization Wide Defaults for ERM objects were set to Public
B. The internal users are missing the Emergency Management Response permission set license.
C. The internal users' role hierarchy has been set incorrectly
D. The internal users are missing the Emergency Response Management permission set

Question 3

A nonprofit organization that works for displaced and unemployed persons has seen a large number of unemployed claims and currently uses Public Sector Solutions to set up and disperse funds. The System Administrator is responsible for setting the correct business rule using Decision Explainer for Unemployment benefits. Which two Decision Explainers can be utilized?

A. Individual and business application fees
B. Person Loans
C. Car Loan
D. Education loan eligibility checks

Question 4

Bohahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Permits received over 12 months require additional manager sign-off before approval. For regulatory compliance, the application's history and approval must be auditable. What will the technical consultant suggest to Bohahaven as the solution for this requirement?

A. Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.
B. Implement Business Rules Engine to identify applications over 12 months and train staff to use Chatter to request approval from their manager.
C. Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.
D. Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.

Question 5

What are the three different key modules of Public Sector Solutions: Business Rules Engine?

A. Expression Sets
B. Expression Maps
C. Decision Table
D. Decision Matrix
E. Decision Tree

Solutions: