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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants to enable staff to track detailed notes of conversations with clients. Some of the notes will be associated to multiple individuals. Which Nonprofit Cloud object should the consultant configure?

A) Outreach Summaries
B) Interaction Summaries
C) Action Plans

2. Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce. Which two NPSP Data Import features will streamline the import of these donations? (Choose 2)

A) Create a Batch and map Opportunity Primary Contact on First and Last Name.
B) Create a Batch and match Contact on First and Last Name.
C) Schedule a Batch by checking the Process Using Scheduled Job checkbox.
D) Schedule a Batch by updating the NPSP Scheduled Batches.

3. A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity. Which feature should the consultant recommend?

A) Engagement Plans
B) Cases
C) Deliverables
D) Tasks and Events

4. A nonprofit organization has identified that some donations should be directed to one or more program areas in the financial accounting software. This information is identified when an Opportunity is being solicited. In the Nonprofit Cloud Fundraising Data Model, which object should be used to record the donor's intent during solicitation?

A) Gift Designation
B) Gift Default Designation
C) Gift Transaction Designation

5. A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A) The Sharing Rules are missing for the Fundraising objects.
B) The custom Tabs have not been created for the Fundraising objects.
C) The Permission Set License is unassigned.

Solutions: