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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 36% | - In-store process management
|
| Integrations | 6% | - System connectivity
|
| Visit Planning | 6% | - Territory and route management
|
| Platform | 10% | - Core platform configuration
|
| Data Setup | 36% | - Security and access
|
| Analytics | 6% | - Reporting and KPIs
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?
- A. Contact the manager to create a new planogram.
- B. Turn the competitor's products around and re-perform the check.
- C. Cancel the task and perform the planogram check manually.
- D. Edit product tags.
Correct Answer: D 🗳️
Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).
Infiwave offers Internet and Voice services to residential customers. In order to provision the services, a technician visits the customer location to install the modem, then provides the modem-related data over the phone, and after capturing the data the request is sent to the fulfillment system. Infiwave has identified that having the technicians provide the data over the phone is error prone.
Which two features should Infiwave use from Industries Order Management to support this functionality and to avoid errors during data capture?
- A. Implement a Callout Orchestration item to execute a request on the fulfillment system for activation
- B. Implement a Push Orchestration item, assign it to a technician, and configure an OmniScript for the technician to capture the data
- C. Implement a Milestone Orchestration item to execute a request on the fulfillment system for activation
- D. Implement a Manual Orchestration item, assign it to the technician, and configure an OmniScript for the technician to capture the data
Correct Answer: B,D 🗳️
Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).
Which of the following is accurate regarding the Einstein Vision model?
- A. The model is created via crowdsourcing of images available via public copyright licenses
- B. The model is created automatically by Einstein based on uploading the perfect image
- C. The model needs to be created as part of the development process using a base set of images
- D. The model is created in store as reps perform their daily tasks during phase 1 rollout
Correct Answer: C 🗳️
Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).
What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?
- A. Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI
- B. Build the model to be used and review its quality prior to deployment to support a positive first experience
- C. Assign a permission set for users who need to use Einstein to provide access to functionally
- D. Upload a suppression data set for known competitor products so Einstein can avoid the detection
- E. Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI
Correct Answer: A,B,E 🗳️
Universal Containers (UC) is implementing Communications Cloud. One of the KPIs for their digital transformation is to reduce time-to-market for new products and product changes since it currently takes them three months end-to-end to launch a new product.
Which two actions will help measure product time-to-market in Communications Cloud?
- A. Create a Salesforce Report on the EPC Project object to track the product time-to-market
- B. Leverage the EPC Project functionality to track the product related configurations
- C. Create a Salesforce Report on the Product object to track the product time-to-market
- D. Create a Product Time-To-Market app from a template in CRM Analytics to track the product time-to-market
Correct Answer: A,B 🗳️
Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).
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