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CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A user has an external hard drive which they forget to unplug before booting their machine. Each time this happens, an error shows on the screen which states "Boot sector missing - reboot to try again." Which of the following would be the BEST way to resolve this?
A) Change BIOS options to remove CD drive from the boot order
B) Change BIOS options to remove floppy drive from the boot order
C) Change BIOS options to remove USB device from the boot order
D) Set the SATA setting in BIOS to AHCI from IDE
2. A technician is troubleshooting a PC that is not completing POST and merely provides an audible beep code. Which of the following should be the FIRST item checked?
A) The memory configuration
B) The type of IDE cable used for the hard drive
C) The CMOS battery charge
D) The amount of available power to the hard drive
3. Which of the following scenarios BEST defines phishing?
A) A user receives an email from a person in another country with a story as to why they need help with a financial arrangement.
B) A user receives a message about unwanted activity from their antivirus asking to remove the suspect file.
C) A user receives a pop-up message about a virus from a company that states that if they buy this product it will remove the virus.
D) A user receives an email from a friend to download a picture but the file format ends in .exe.
4. Which of the following is the BEST way to get rid of dead pixels on a laptop screen?
A) Replace the LCD
B) Replace back light
C) Replace the back bezel
D) Replace the inverter
5. Which of the following Windows XP locations or utilities contains startup commands for programs that are currently running?
A) MMC
B) Task Manager
C) Task Scheduler
D) CMD
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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