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Avaya 78201X exam is designed to test the knowledge and skills of individuals who wish to become certified in the Avaya IP Office™ Platform. Avaya IP Office™ Platform Support Certified Exam certification is essential for individuals who want to prove their expertise in managing and supporting Avaya IP Office™ systems. 78201X exam is designed to test the candidate's knowledge of the Avaya IP Office™ platform, including installation, configuration, and troubleshooting.
Avaya 78201X certification exam covers a range of topics related to the Avaya IP Office™ Platform Support, including installation, configuration, and troubleshooting. 78201X exam is designed to test the candidate's knowledge of the platform's features and functions, including its ability to work with other Avaya products, such as the Avaya Aura® Communication Manager. Additionally, the exam covers the platform's integration with third-party applications, such as Salesforce.
NEW QUESTION # 71
What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)
- A. IP Routes
- B. H.323
- C. VCM channels
- D. PRI trunks
- E. Advanced Edition
Answer: A,C
Explanation:
Explanation
References:
http://downloads.avaya.com/css/P8/documents/003681836
NEW QUESTION # 72
A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?
- A. HTTP
- B. MAP
- C. MAPI
- D. POP3
Answer: C
NEW QUESTION # 73
A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office
500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005065 Page: 9
NEW QUESTION # 74
A customer has requested that all users should be prevented from dialing international numbers.
What is the quickest way to apply the short code to the system's short codes?
- A. Apply the short code to the ARS table.
- B. Apply the short code to each user individually.
- C. Apply the short code to a user right.
- D. Apply the short code to all external lines.
Answer: A
NEW QUESTION # 75
Which type of license is now supported by Avaya IP Office Release 10 software?
- A. ADI
- B. PLDS
- C. Windows
- D. Linux
Answer: B
NEW QUESTION # 76
A remote worker is using an Avaya SIP Client to connect to the IP Office and one-X® Portal located at their company's headquarters. What are the two advanced technologies that can be used to enable the worker to re-register locally?
- A. Secure Real-time Transport Protocol (SRTP) and Simple Network Management Protocol (SNMP)
- B. Border Gateway Protocol (BGP) and Extensible Messaging and Presence Protocol (XMPP)
- C. Split DNS and Port Address Translation (PAT)
- D. Network Access Control (NAC) and Session Initiation Protocol (SIP)
- E. Virtual Private Network (VPN) and Border Gateway Protocol (BGP)
Answer: B,C
NEW QUESTION # 77
A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?
- A. The Unit/Broadcast address is set to 255.255.255.255.
- B. Your login credentials are incorrect.
- C. The remote sites are undergoing a reboot.
- D. No SCN users are available.
Answer: D
NEW QUESTION # 78
Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)
- A. The extension, user, and group numbering on each system must be unique.
- B. The underlying network must be configured as a flat layer 2 subnet.
- C. The total number of users within the Small Community Network must not exceed 250.
- D. The user and group names on each system must be unique.
- E. Combo Cards are required in all systems.
Answer: A,D
NEW QUESTION # 79
You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.
For which application is this normally used?
- A. Web Services
- B. Avaya Contact Recorder
- C. Call Detail Records
- D. One-X Portal
- E. Voicemail Pro
Answer: E
NEW QUESTION # 80
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?
- A. Only one-X Portal as it is supported in 9.0 or higher.
- B. All of them as 9.1 does not support any of the application.
- C. Only CCR as it is not supported in 9.0 or higher.
- D. None, all applications can be upgraded to 9.0 or higher.
Answer: C
NEW QUESTION # 81
Which outcome can be prevented with a correctly configured multi-site SCN solution?
- A. oversubscribed VoiceMail storage
- B. oversubscribed VMPro ports
- C. compromised ACD routes
- D. tromboned calls
Answer: B
NEW QUESTION # 82
Upon plugging in a new IP500 V2 device, the dashboard displays two ports in one of the modules to be green, even though no telephones are connected. What could be the reason behind it?
- A. Both LAN1 and LAN2 connections are disconnected.
- B. The chassis contains a Combo Card.
- C. The device has passed self-test and is powered on.
- D. The operating system is operational, and an administrator is configuring the system.
Answer: B
NEW QUESTION # 83
A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to apply this feature?
- A. Apply a short code to all external lines.
- B. Apply s short code to a user right.
- C. Apply a short code to each system short codes.
- D. Apply a short code to each user individually.
Answer: C
NEW QUESTION # 84
A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.
Where in the IP Office Manager can the technician configure these logins?
- A. IP Office Manager Network Configuration
- B. IP Office Manager Security Settings
- C. IP Office System Monitor Application
- D. IP Office Softphone Application
Answer: B
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005673 Page: 155-156, 174-175
NEW QUESTION # 85
You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)
- A. SIP trunk settings
- B. User access levels
- C. Client device drivers
- D. Network architecture design
- E. Session border controller settings
Answer: A,E
NEW QUESTION # 86
Calls into the IP500 V2 are not ringing to the expected user.
Which statement describes how the call routing is validated?
- A. Capture a System Monitor trace and escalate to Avaya for an answer.
- B. Use the System Status Application (SSA) to see what user the call is ringing to.
- C. Wait until the system is idle and place test calls so you can hear which telephone is ringing.
- D. Use Customer Call Status (CCS) to see what user the call is ringing to.
Answer: D
NEW QUESTION # 87
Which requirement for the web browser is used for Web Voicemail access?
- A. ActiveX
- B. VoiceMail Plug-In enabled
- C. Adobe Reader installed
- D. JavaScript enabled
Answer: D
NEW QUESTION # 88
To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?
- A. Installation group
- B. Admin System group
- C. Maintenance Administrator group
- D. Administration group
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100073300 Page: 9
NEW QUESTION # 89
Which two email clients are supported for IP Office IMAP services? (Choose two.)
- A. Lotus Messages
- B. MS Outlook
- C. Lotus Notes
- D. Microsoft Office Communicator
Answer: B,C
NEW QUESTION # 90
Which default short code is used to toggle the modem function on the analog trunk card?
- A. #9000#
- B. *9000#
- C. *9000*
- D. #9000*
Answer: C
NEW QUESTION # 91
When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro, which Short Code feature should you use?
- A. Voicemail On
- B. Voicemail Collect
- C. Voicemail Off
- D. Voicemail Call
Answer: B
NEW QUESTION # 92
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Avaya 78201X exam is designed for IT professionals who have experience working with Avaya IP Office platform. 78201X exam tests the candidate's knowledge and skills related to installation, configuration, administration, and troubleshooting of Avaya IP Office platform. Avaya IP Office™ Platform Support Certified Exam certification is ideal for professionals who are responsible for managing and maintaining Avaya IP Office platform in an organization.
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