Read Online C-C4H225-12 Test Practice Test Questions Exam Dumps
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NEW QUESTION # 34
A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send?
- A. Membership upgrade
- B. Abandoned cart
- C. Order delay notification
- D. Password retrieval message
Answer: C,D
NEW QUESTION # 35
In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?
- A. Check the SDK version in your app.
- B. Create a silent push message.
- C. Check your segmentation criteria and only include push-enabled users.
- D. Add iOS and Android platform-specific values for your messages.
Answer: C
NEW QUESTION # 36
Web Channel displays personalized content on your website. How many domains can use Web Channel?
- A. Two domains are supported.
- B. One domain is supported.
- C. Unlimited domains are supported.
- D. Up to 10 domains are supported.
Answer: B
NEW QUESTION # 37
You want to create a trigger in order to send a password reset email. Which data management option do you need?
- A. Form Settings > Opt-in invitations and settings
- B. Field Editor
- C. Predict Data Sources
- D. External Event
Answer: D
NEW QUESTION # 38
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer?
- A. Consent Management
- B. Change Profile
- C. Newsletter Registration
- D. Product Subscription
- E. General Registration
Answer: B,C,E
NEW QUESTION # 39
You are using the SAP Emarsys Customer Engagement API to trigger an external event endpoint. What is missing (pixelated) from the API call below?
- A. External event ID
- B. Campaign name
- C. Event time
- D. External event name
Answer: A
NEW QUESTION # 40
What is the purpose of relational data?
- A. To display SAP Emarsys Customer Engagement recommendations
- B. To improve personalization and segmentation
- C. To automate multi-channel marketing programs
- D. To add new products to SAP Emarsys Customer Engagement
Answer: B
NEW QUESTION # 41
Which database cannot be used for campaign personalization in SAP Emarsys Customer Engagement?
- A. MySQL
- B. Google BigQuery
- C. Microsoft SQL Server
- D. Amazon Redshift
Answer: B
NEW QUESTION # 42
What can you configure in the Email Widget Editor shown below?
- A. The layout and currency format of the product recommendation
- B. The content of product catalog fields in Email Recommendations
- C. The outer HTML elements of recommended items
- D. The template language
Answer: B,C
NEW QUESTION # 43
Why does it make sense to create link categories under Management > Link Categories?
- A. You will use the Predict Mail Category widgets in your emails.
- B. You can use the categories you created for segmentation.
- C. You can use the categories for reporting in email analytics.
- D. You can assign every link you add to a category in the email editor later.
Answer: B,D
NEW QUESTION # 44
Which mandatory steps do you need to complete before you can attempt your first API call?
- A. Create an API user.
- B. Download the Postman collection.
- C. Configure authentication.
- D. Create an SAP Emarsys Customer Engagement login.
Answer: A,C
NEW QUESTION # 45
You want to analyze your email response rates by domain level. Which reporting tab gives you a breakdown for the 10 most popular email providers?
- A. Trend Reporting
- B. Revenue Analytics
- C. Deliverability Reporting
- D. Customer Lifecycle
Answer: C
NEW QUESTION # 46
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.
You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing?
- A. The Database Growth widget only shows auto-imported contacts.
- B. The opt-in field was not set to TRUE.
- C. The update takes at least 24 hours to show in the widget.
- D. Too many new contacts were uploaded at the same time.
Answer: B,C
NEW QUESTION # 47
What is an SSL certificate used for?
- A. It is used by the SAP Emarsys Customer Engagement API for secure data transfer.
- B. It is used to implement SAP Emarsys Customer Engagement password authentication and IP restrictions.
- C. It is used by the sender policy framework (SPF) to authenticate outbound emails.
- D. It is used to encrypt the access to SAP Emarsys Customer Engagement services and customers' link domains.
Answer: A,D
NEW QUESTION # 48
You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?
- A. Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products' pages.
- B. Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.
- C. Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product's pages.
- D. Set available to false in product catalog for all products the brand.
Answer: A
NEW QUESTION # 49
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Web Extend event
- B. Mobile event
- C. Wishlist event
- D. Product catalog update
Answer: A
NEW QUESTION # 50
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create?
- A. Date
- B. URL field
- C. Single choice
- D. Multi choice
Answer: A,C
NEW QUESTION # 51
You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?
- A. Analytics > Trends > Comparison
- B. Analytics > Trends > Trend Reporting
- C. Analytics > Trends > Revenue Analytics
- D. Analytics > Trends > Revenue
Answer: A
NEW QUESTION # 52
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?
- A. Your API credentials are incorrect.
- B. An internal issue occurred and you should try again.
- C. There is an error in the information provided that needs correcting.
- D. It indicates the call was successful.
Answer: C
NEW QUESTION # 53
When the frequency cap is activated, which email types count toward the cap?
- A. All email types except transactional will add to the frequency count for each contact.
- B. All email opened will add to the frequency count for each contact.
- C. Event-triggered (transactional) will add to the frequency count for each contact.
- D. All email types will add to the frequency count for each contact.
Answer: A
NEW QUESTION # 54
Yesterday, David purchased a very elegant suit from your Web shop, while Andrew bought a simple discounted T-shirt. You'd like to send different messages to them depending on their total purchase amount. What node do you need to use?
- A. Decision splitter node
- B. A/B test node
- C. Wait for an event node
- D. Wait node
Answer: A
NEW QUESTION # 55
You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?
- A. Analytics > Customer Lifecycle
- B. Contacts > Combined Segments
- C. Analytics > Revenue Analytics
- D. Management > Smart Insight Settings
Answer: D
NEW QUESTION # 56
What data collection commands does Web Extend support?
- A. Review
- B. Purchase
- C. SetCustomerId
- D. Go
- E. SetPassword
Answer: B,C,D
NEW QUESTION # 57
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
- B. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
- C. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
- D. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
Answer: B
NEW QUESTION # 58
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