[Apr-2024] Use Real Salesforce-Loyalty-Management Dumps - 100% Free Salesforce-Loyalty-Management Exam Dumps [Q21-Q44]

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[Apr-2024] Use Real Salesforce-Loyalty-Management Dumps - 100% Free Salesforce-Loyalty-Management Exam Dumps

Salesforce-Loyalty-Management PDF Dumps Exam Questions – Valid Salesforce-Loyalty-Management Dumps

NEW QUESTION # 21
In which two scenarios should an Administrator use member engagement attributes?

  • A. Member attends three trainings between March 1st and April 30th to get 200 bonus points.
  • B. Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
  • C. Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
  • D. Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.

Answer: A,C


NEW QUESTION # 22
What three types of vouchers can be configured in Loyalty Management?

  • A. Gift Card
  • B. Fixed Value
  • C. Product or Service
  • D. Promo Code
  • E. Discount Percentage

Answer: B,C,E


NEW QUESTION # 23
An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?

  • A. Create a custom field on Loyalty Ledger object
  • B. Create a custom field on transaction journal object
  • C. Create a Journal Type for each case.
  • D. Create a Journal Subtype for each case.

Answer: D


NEW QUESTION # 24
Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?

  • A. Loyalty Analytics admin
  • B. CLAAnalytics Base Admin
  • C. Rule Engine Designer
  • D. Data Pipelines Base User

Answer: D


NEW QUESTION # 25
A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing.
What should the Administrator do to troubleshoot and correct the error?

  • A. Issue a promotion to the member of the mission benefits
  • B. Adjust points on the member record to trigger member benefits actions
  • C. Confirm the member is assign to the correct tier and that tier has benefits
  • D. Confirm the program and member are in an active status

Answer: C


NEW QUESTION # 26
A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information.
What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?

  • A. Create a permission set to run reports and assign it to marketing users.
  • B. Modify the Marketing user profile to include permission to run reports.
  • C. Search Salesforce AppExchange for Loyalty Analytics apps.
  • D. Enable CRM Analytics and create a Loyalty app.

Answer: D


NEW QUESTION # 27
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

  • A. Assign user access to permission sets for analytics for Loyalty.
  • B. Assign user access to the analytics for Loyalty role.
  • C. Assign access by checking CRM analytics plus user
  • D. Assign the user the analytics profile for analytics for Loyalty.

Answer: A,D


NEW QUESTION # 28
A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

  • A. Schedule-Triggered Flow
  • B. Screen Flow
  • C. Autolaunched Flow (No Trigger)
  • D. Evaluation Flow

Answer: A,D


NEW QUESTION # 29
The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.
What are the two recommendations that an IT Administrator should suggest?

  • A. Embed the 'Member Summary Embedded Dashboard on the Contact record
  • B. Embed the Member Service Manager Home Dashboard on the Contact record
  • C. Add the 'View Member Profile' component on the Contact record
  • D. Add the 'Transaction Journals' related list to the Contact record

Answer: A,C


NEW QUESTION # 30
Northern trail Outfitters (NTO) wants to offer 10% discount on top of the annual summer sale for its Loyalty program customers.
Which two steps must a Consultant take in Loyalty Management to set up this promotion?

  • A. Create within the Loyalty Experiences tab a new voucher definition for the summer sales campaign where the Type is Product or Service and the expiration Type is fixed Date.
  • B. Create within the Loyalty Experience tab a new voucher tab a new voucher definition where the Type Is Discount Percentage and the Expiration Type is fixed Date.
  • C. Create within the Loyalty Experiences tab a new Benefit Type for the Summer sale campaign where the Benefit Type Name is standard and the Category type is Issue Voucher.
  • D. Create within the Loyalty Experiences tab a new promotion for the Summer Sales campaign where the Loyalty Promotion Type is Standard and the Fulfillment Action is Issue Voucher.

Answer: A


NEW QUESTION # 31
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?

  • A. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
  • B. On the Member Benefit Related List, linked to Loyalty Program Member
  • C. On the Voucher Related List, linked to Loyalty Program member
  • D. On the Transaction Journal Related List, Linked to Loyalty Program Member

Answer: A


NEW QUESTION # 32
A company has recently rolled out a Loyalty Program in the production environment in the Monitor Workflow Services from Setup, the System Administrator noticed that all the Loyalty automations that have Data Processing Engine actions are failing, but the rest of the loyalty automations are working correctly.
What is the root cause of this?

  • A. The Default Workflow User is missing the CLAAnalytics Base User permission set license
  • B. The Default Workflow User is missing the CLAAnalytics Base User permission set license
  • C. The Default Workflow User is missing the Data Pipelines Base User permission set license
  • D. The Default Workflow User is missing the Loyalty Management permission set license

Answer: B


NEW QUESTION # 33
The VP of Loyalty at Northern Trail outfitters (NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.
Which two features should be configured in Salesforce Loyalty Management?

  • A. Loyalty Segments
  • B. Loyalty product Pricing
  • C. Member Rewards and Benefits
  • D. Loyalty Tiers

Answer: C,D


NEW QUESTION # 34
An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?

  • A. Data pipeline user
  • B. CRM Analytics User
  • C. CLAAnalytics base admin
  • D. Loyalty Analytics User

Answer: C


NEW QUESTION # 35
Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?

  • A. Use the standard Order Lookup of the Transaction Journal Object
  • B. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
  • C. Use standard Order Lookup on the Loyalty Ledger object
  • D. Create a custom text field in Transaction Journal object to save the order purchased by the client.

Answer: A


NEW QUESTION # 36
A company has new accrual and redemption partner that they wish to add to its Loyalty program as part of a strategic business partnership.
Once the Administrator selects the loyalty program, which steps should the Administrator take to add new partner to the program?

  • A. Enter the partner contact name > Associate to a partner Contact Name > Set program type to 'Both' (Accrual and Redemption)
  • B. Enter the program partner name > Associate to a Partner Contact Name > Set program partner type to
    'Both' (Accrual and Redemption)
  • C. Chose relevant account name to Associate to the program > Set program partner type to 'Both' (Accrual and Redemption)
  • D. Enter the program partner name > Associate to an account> Set program partner type to 'Both' (Accrual and Redemption)

Answer: D


NEW QUESTION # 37
Northern Trail Outfitters wants to show member information in its member portal hosted outside of Salesforce.
What is a prerequisite for using Loyalty APIs to fetch the member information?

  • A. Create custom objects in Loyalty
  • B. Create customer integration code
  • C. Create a Connected App in Platform
  • D. Create Data Processing jobs

Answer: B


NEW QUESTION # 38
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

  • A. Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
  • B. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
  • C. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
  • D. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: A


NEW QUESTION # 39
The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?

  • A. Rows do not have an analysis limit, only licenses do
  • B. Administrators can analyze up to 1 million rows
  • C. Administrators can analyze up to 10 million rows
  • D. Administrators can analyze up to 25 million rows

Answer: C


NEW QUESTION # 40
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?

  • A. Name, Partnership Start Data, Industry, Status, Type
  • B. Name, Partnership Start Data, Billing Type, Status, Type
  • C. Name, Partnership Start Data, Industry, Status, Billing Type
  • D. Name, Program, Program Partnership Category, Type, Billing Type

Answer: A


NEW QUESTION # 41
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