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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. The office color market is divided into groups based on how they use color. An individual who requires color consistency, advanced finishing features, and who uses many different software applications belongs in which office color group?

A) Technical user
B) Marketing professional
C) Sales professional
D) Graphic design artist

2. What does the stored job feature allow you to do?

A) store a print job on the printer until you decide to release it
B) store a print job on the network until you decide to release it
C) store a print job on your computer until you decide to release it
D) store a print job on the server until you decide to release it

3. What does the HP Embedded Web Server do?

A) shows end users all devices that are available for printing
B) orders supplies automatically
C) automatically notifies the IT department every time an imaging or printing device is used
D) enables users to access and manage imaging and printing devices remotely

4. What are three of the six stages of the technology lifecycle? (Select three)

A) Planning
B) Procurement
C) Deployment
D) Evaluation
E) Repair
F) Purchasing
G) Assessment

5. What is an advantage of a contractual sale?

A) It involves only the sales person and the IT manager
B) It has a short cycle,
C) It requires the lowest time investment of all sales methods
D) It has higher margin potential than other sales methods

Solutions: