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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which option should you select from the Status drop-down menu to see the reviewed requests in Knowledge Advanced?

A) Request Review
B) Active Request
C) Archived Request
D) All Requests

2. What is the purpose of an SLA in Knowledge base?

A) to group and refine related answers based on the product and the service level
B) to rank customers based on the number of answers posted in a forum based on the service level
C) to give permission to users to add questions in a forum based on the service level
D) to provide access to theanswers based on the customer service level agreement matching the answers' access level

3. Which action cannot be performed on a dashboard?

A) send queued dashboards to comma-separated values (CSV) file
B) queue a dashboard manually
C) add a web browser to a dashboard
D) open a report for editing from a dashboard

4. What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?

A) 30 MB
B) 20 MB
C) 25 MB
D) 10 MB
E) 5 MB

5. Examine these statements about products, categories, anddispositions:
1. Maximum hierarchy level of product/category is five.
2. A disposition cannot be seen in the customer portal.
3. Deleting a product classification will not cause any issue in rules.
4. A parent product can only be deleted after deleting all child products.
Which statements are true?

A) 3 & 4
B) 2 & 4
C) 1 & 2
D) 1 & 4
E) 2 & 3

Solutions: