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The KPI Institute C-KPIP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| KPI Documentation and Standardization | 15% | - Ownership, frequency and data definitions - Standardized templates and libraries - Documentation form design and components |
| Understanding and Classifying KPIs | 20% | - Typology: leading/lagging, efficiency/effectiveness, qualitative/quantitative - Taxonomy and classification frameworks - KPI lifecycle and logic - SMART criteria and definition rules |
| KPI Selection and Alignment | 25% | - Selection criteria and techniques - Cascading KPIs across organizational levels - Alignment with business goals and initiatives - Linking KPIs to strategy and objectives |
| The World of KPIs | 15% | - Concepts, terminology and governance - Value and role of KPIs - Organizational levels and application - Challenges in performance measurement |
| Target Setting and Performance Goals | 10% | - Common mistakes and behavioral issues - Target setting methodologies and best practices - Benchmarking and comparison |
| Data Gathering, Quality and Reporting | 15% | - Reporting, dashboards and interpretation - Data sources, collection and validation - Activation and visualization tools - Data quality dimensions and improvement |
The KPI Institute Certified KPI Professional Sample Questions:
1. The relevant sources to be analyzed in order to set targets are:
A) Market analysis
B) External benchmarking
C) Historical data
D) All the answers
2. Which of the following statements are secondary research sources as part of the KPI selection process?
A) Supplier focus groups
B) Front-line employees' input
C) None of the answers
D) Competitors' annual reports
3. How often would you recommend collecting data and reporting on "Employee engagement (%)"?
A) Biannually
B) Weekly
C) Monthly
D) Daily
4. Which KPI measures the achievement of the following objective: "Improve HR project management delivery capability"?
A) Training effectiveness rating (%)
B) HR projects (#)
C) Main 3 HR projects implemented as planned, by 31 December
D) HR initiatives on time, budget and specifications (%)
5. In which stage of the Value Flow Analysis should "Customer satisfaction (%)" be monitored?
A) Output
B) Process
C) Input
D) Outcome
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |
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