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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls - Risk assessment and mitigation |
| Topic 2: IT Fundamentals & Concepts | 20% | - Role of IT in business - Data, information, and knowledge management - Information systems types and components |
| Topic 3: Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
| Topic 4: Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance |
| Topic 5: Data Management & Databases | 15% | - Database models and design - SQL and data querying - Data integrity, security, and governance |
| Topic 6: IT Governance, Strategy & Ethics | 15% | - IT alignment with business goals - IT service management and ITIL basics - Compliance, policies, and ethics |
WGU Information Technology Management QGC1 Sample Questions:
1. A company's IT team often struggles to track the location of laptops and mobile devices across departments.
Which type of software would support this function?
A) Service request tracking software
B) Asset management software
C) Patch management software
D) Backup and recovery software
2. How is urban population growth influencing IT leadership strategies globally?
A) By expanding urban IT infrastructure at a slower pace to manage costs
B) By preserving the traditional pace of urban service delivery
C) By increasing the demand for scalable urban digital services
D) By balancing upgrades across urban and rural technology networks
3. Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.
A) Disaster recovery plans
B) Augmentation plans
C) Business continuity plans
D) Backup and recovery plans
E) Authentication plans
4. A logistics company wants to reduce fuel costs and improve route efficiency.
Which type of software would support this goal?
A) Supply chain management software
B) Warehouse management software
C) Procurement management software
D) Demand forecasting software
5. How does IT transparency support ethics?
A) It emphasizes strategic goals to strengthen leadership.
B) It explains how data is collected, used, and protected.
C) It supports internal communication to promote collaboration.
D) It shares timelines, protocols, and decisions to inform teams.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A,C,D | Question # 4 Answer: A | Question # 5 Answer: B |
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