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HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:

1. Which customer types represent a vertical market sector?

A) A bank branch and a healthcare clinic
B) A regional hospital and a healthcare clinic
C) A regional bank and a regional hospital
D) A regional hospital and a local bank

2. According to the Just Right IT (JRIT) maturity model, which business requirement indicates a customer that is in the starting out stage of growth?

A) The business has an initiative to improve reliability and uptime in the IT infrastructure.
B) The most important consideration for buying a business solution is cost
C) The business is looking for integrated security and disaster recovery capabilities.
D) The IT manager requests information on the latest technology in cloud computing solutions.

3. Which statement is true about the appropriate type of sales motion to use with HP customers?

A) Consultative is best in every sale of HP solutions and products.
B) The sales motion should depend on the relationship with the customer and the type of solution.
C) The sales motion should depend on the customer's stage in the Just Right IT (JRIT) maturity model.
D) Transactional is best in every sale of HP solutions and products.

4. During which stage of the customer buying cycle do you ask clarifying questions?

A) Purchase Solution
B) Identify Requirements
C) Recognize Needs
D) Evaluate Options

5. Which process includes these steps: strategy, design, implementation, operation, and continual improvement?

A) Infrastructure lifecycle
B) Solution design and development
C) Customer IT Maturity Model
D) Just Right IT

Solutions: