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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Customer segmentation - Marketing automation strategies - Campaign management |
| Extensibility in SAP CX Solutions | 11-20% | - In-app extensibility - Low-code/No-code development (SAP Build) - Side-by-side extensibility using SAP BTP |
| Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
| SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Order management - Commerce solution architecture |
| SAP Integration Suite | 11-20% | - Open Connectors - API Management - Cloud Integration capabilities - Integration strategy and architecture |
| SAP Customer Data Solutions | 11-20% | - Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation) |
| The Intelligent Enterprise | <=10% | - SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Service ticket workflows - Sales process configuration - Integration with back-end systems |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
Which of the following suite qualities is supported by SAP Master Data Integration?
- A. Aligned domain models
- B. Coordinated lifecycle management
- C. End-to-end business blueprints
- D. Embedded and cross-product analytics
Correct Answer: A 🗳️
To successfully create an integration using the Connector Studio in SAP Customer Data Platform, what preparatory knowledge and information should a developer have?
Note: There are 3 correct answers to this question.
- A. Preliminary integration details such as credentials, host name, and bucket name.
- B. Experience with XML and SOAP-based web services.
- C. Knowledge of APIs, JSON format, and the application's data and APIs to be integrated.
- D. Familiarity with the REST architecture and API authorization mechanisms.
- E. A fundamental understanding of SQL queries and database management.
Correct Answer: A,C,D 🗳️
Which of the following are typical use cases for the Key User Tools in SAP Customer Experience solutions?
Note: There are 2 correct answers to this question.
- A. Execution of logic in an external system
- B. Complex scenarios requiring business logic
- C. Addition of extension fields
- D. Screen adaptations for user interfaces
Correct Answer: B,D 🗳️
You want to create a solution that will provide a flexible mechanism for assessing fraud risk during order placement. The rules for the fraud check may change from time to time according to business needs.
Which of the following is a SAP BTP, Kyma runtime component you would use to implement this use case?
Note: There are 2 correct answers to this question.
- A. Event
- B. API Rule
- C. Pod
- D. Replica Set
Correct Answer: A,B 🗳️
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?
- A. To specify the parent entity in a relationship schema
- B. To serve as the primary attribute for matching incoming event data to an existing group
- C. To represent the highest quality and most recent cdpld of the group
- D. To store the unique identifier for the group generated by the SAP CDP pipeline
Correct Answer: B 🗳️
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