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IBM C2090-045 Exam Syllabus Topics:

IBM Information Management Front End Tools and Processes Sample Questions:

1. What is the OneTeam transfer criteria for PMRs based upon?

A) international research and management estimation
B) service objectives and GTS targets
C) customer feedback and PMR volumes
D) sales requirements and metrics

2. If the OneTeam format alter is 1654 for your geography. What would be the command to report FA 1654 on a PMR managed by RETAIN?

A) type fa and fill in the format alter number with 1654
B) type format alter and insert1654
C) type p;1654
D) typefa 1654

3. Which AQS level must be set in order to involve the BackEnd?

A) 1
B) 2
C) 6
D) 5

4. Acustomer needs to know when a product will be out of support.
Where can this information be found?

A) the IBM Software Support Lifecycle website
B) the Lotus Notes FrontEnd Support teamroom
C) the Tivoli Support Platform matrix webpage
D) the taxonomy spreadsheet

Solutions: