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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is an appropriate way to gain data useful for analyzing stakeholder support and power?

A) Analyze win rates for the past 10 proposals you made to the company
B) Benchmark study
C) Focus group with a team of customer executives
D) Business Motivation Model

2. What should your next step be once you have completed defining your recommended solution?

A) Develop business case
B) Measure benefits realization
C) Present to the relevant stakeholders for buy-in
D) Conduct business requirements analysis

3. What is a gap analysis used to identify?

A) The year-to-date over-run in a customer's IT actual spending vs. budget
B) A customer network's capacity difference vs. the highest possible with advanced technology
C) The number of connections that can be supported with the existing wireless infrastructure
D) Capabilities which the customer does not have today, but needs to fulfill business goals

4. What is an example of a financial benefit?

A) The highest priority impacts available to customers from implementing an IT solution.
B) Estimates of value for which the customer finance executive has given you written evidence of agreement.
C) Estimates of monetary value which the customer could realize after paying for the solution costs.
D) A result that is more important to Senior Executives than mid-level managers.

5. When establishing a current view of your customer, which is an appropriate internal source of information?

A) Article on the customer's new product line, published on an industry web site
B) Websites of partners in the customer's ecosystem
C) Service level agreements your firm helped to create, between the customer IT group and business units
D) Financial analyst forecasts of the company's revenue for the next 3 years

Solutions: